Clean & Safe

Uniformed, state-certified security professionals are deployed on a daily basis to provide an additional reassuring and authoritative presence on the streets. Ambassadors perform security patrols on foot, by bicycle, Segway, and automobile. Working in partnership with the Hartford Police Department, the Security Ambassadors make routine patrols of the District and serve as additional eyes and ears on the street.

In addition to our security ambassadors, The District’s Cleaning Ambassadors make regular improvements to the appearance of the streetscape. Equipped with a pickup truck, high tech power-washing system, litter vacuum, and other equipment, the uniformed crew work on a daily basis to support the Department of Public Works and ensure the District’s streets remain clean.

Photo: Brad Horrigan

Roadside Assistance

HBID Ambassadors provide free on-site vehicular roadside assistance to drivers in the downtown commercial core and a portion of the Asylum Hill neighborhood. Ambassadors help with automobile lock-outs, emergency refueling, flat tires, and jump starts.

The HBID’s free on-site bicycle roadside assistance program is the first of its kind in the nation. HBID Ambassadors were trained to fix a flat, inflate a tire, replace a tube, reattach a slipped chain, or tighten up loose bolts, free of charge, anywhere in the District. Now in its third year, the program was designed to foster an increase in bicycle transit and provide a reliable support system for new or existing bicycle commuters.

Hartford Has It Banners

Downtown Hartford is the region’s business, arts, culture and entertainment epicenter encompassing the area’s largest daytime office population, a growing residential community, great restaurants and nightlife. The Hartford Business Improvement District’s Street Banner Program helps to create an attractive environment for employees, visitors and residents of downtown hartford.

Pratt Street Patio

We work with the City of Hartford, the Hartford Parking Authority, property owners, tenants, and merchants to execute the Pratt Street Patio. Our Ambassadors close and open the street, set up and remove tables and chairs, and monitor the street for cleanliness and safety. Responding for increased outdoor gathering spaces, we were able to facilitate a transition from a weekday lunchtime street closure to a full-time pedestrian-only thoroughfare. This allowed restaurants to offer evening and weekend outdoor dining for longer periods than ever before. We produce live music through a grant from the Richard P. Garmany Fund, turning Pratt Street into one of the only consistently programmed live music venues in the state throughout the summer and autumn months.

Photo: Andy Hart

5x5 Hartford

5×5 is a term originating with radio communications to indicate how a message has been received on a scale of one to five. If a message comes in 5 x 5, it is strong and clear.

We commissioned the Rise Up Group and CT Murals to assist with the selection of five Hartford-area artists to create five new 5’ x 5’ murals throughout the central business district, using the message of strength and positivity as their inspiration. The murals can be found on Talcott Street, Kinsley Street, High Street, Church Street, and Farmington Avenue. 

Photo: John Gaylor

MakerspaceCT Scholarships

Creating placemaking furniture, lighting installations, or interactive art specifically for business improvement districts is a growing market. We wanted to create a program that would introduce local makers and creatives to a potential revenue stream, and connect them to Makerspace CT; a state-of-the art facility with the tools and training to increase their skill set. Following a call for submissions for our Make-A-Thing program, we awarded three year-long memberships to Makerspace CT. Each local maker has spent the past year working with us, and Makerspace CT, to build a new installation for placement in the district.