Know Us Better

ABOUT US

what we do

The Hartford BID manages Hartford.com with a focus on city destinations, events, and attractions.

The Hartford Business Improvement District (Hartford BID) is a 60-block non-profit 501(c)(3) special services district located in the commercial core of Hartford, Connecticut.

The mission of the Hartford BID is to bring about positive and lasting change by enhancing the economic vitality and quality of life within the District. 

Working collectively with the Mayor’s Office, Police Department and Public Works Department, as well as the more than 100 property owners and other organizations within the District, the Hartford BID will accomplish its mission through initiatives that create a safer, cleaner and more attractive environment for employees, residents and visitors to the District.

The programs of the Hartford BID deliver meaningful and measurable supplemental services beyond what is provided by the City of Hartford. These detail-oriented cleaning, public safety, and marketing services help to mitigate many of the real and perceived challenges that face our district on a daily basis.

Unless otherwise noted, meetings of the Hartford BID Board of Commissioners are held at 9:00 AM on the second Tuesday of each month at 31 Pratt Street, 5th Floor, Hartford, CT. The meetings of the District’s Board of Commissioners shall be open to all property owners and lessees.

January 14, 2020

February 11, 2020

March 10, 2020

April 14, 2020

May 19, 2020

June 9, 2020

July 14, 2020

September 8, 2020

October 6, 2020

November 10, 2020

December 8, 2020

AMBASSADORS

Uniformed, state-certified security professionals are deployed on a daily basis to provide an additional reassuring and authoritative presence on the streets. Ambassadors perform security patrols on foot, by bicycle, Segway, and automobile. Working in partnership with the Hartford Police Department, the Security Ambassadors make routine patrols of the District and serve as additional eyes and ears on the street. 

In addition to our security ambassadors, The District’s Cleaning Ambassadors make regular improvements to the appearance of the streetscape. Equipped with a pickup truck, high tech power-washing system, litter vacuum, and other equipment, the uniformed crew work on a daily basis to support the Department of Public Works and ensure the District’s streets remain clean. 

CLEAN STREETS

114,931 lbs. of litter removed
662 graffiti tags removed
93 hours pulling weeds

TRASH

1,360 big bellies cleaned/cleared
596 garbage cans topped off

public safety

143 security/hospitality escorts
759 parksmart tickets issued

snow clearing

1,258 crosswalk curb cuts
135 hours shoveling snow and ice

roadside assistance

425 automobiles serviced
47 bicycles repaired

interactions

83,962 positive personal interactions with residents, employees, businesses and visitors to the district.

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Our Team

get in touch

JORDAN POLON

Executive Director

jpolon@hartfordbid.com

CHIP MCCABE

Director of Placemaking & Events

cmccabe@hartfordbid.com

SYDNEY MORRIS

Digital Media Rockstar

smorris@hartfordbid.com

RODNEY CROCKETT

Operations Manager

Hartford BID Ambassador Program

rcrockett@blockbyblock.com